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Hot Topics
Customer Technical
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Jacobsen 2009
Calendars Shipping
All the Best to
Wisconsin Turf
New Jacobsen
Technical Manual
Goes Live
In Their Own Words
Units & Reels Reap
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at Winchester
Briarwood Goes
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Product Highlights
Support That Matters
Nothing Else
Mows More
AR-522™
Tough Performer
Finance
No Pay Till May 2009

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Quick Poll
How much time does your staff spend on preventative maintenance?

Participate in the poll here.


Results from last
issue's poll

How important is it to your business to use Genuine Jacobsen Parts?

Very important
1

Important
2
Not important at all
3
Somewhat important
4
Not very important
5

 

 

Performance Matters is published for Jacobsen Dealers by:
Cygnus Custom Marketing,
a division of Cygnus Business Media.
Editorial office: 1233 Janesville Ave., Fort Atkinson, WI 53538.
Phone (920) 563-6388.
Printed in the U.S.A. Copyright 2008 Jacobsen, A Textron Company.
All rights reserved.

PRODUCT HIGHLIGHTS

PartsSupport That Matters

At Jacobsen, we've created a multi-layered support system to give you exactly what you need—when you need it. We believe your turf equipment should make your life easier.

To meet that goal, our state-of-the-art Charlotte Parts Distribution Center maintains a 97 percent fill rate on service parts.

  • We have 45,000 active Jacobsen Genuine Parts that we support and sell for all of our equipment. We support every part of your machine, not just the fast movers "will-fit" companies provide.
  • With our "Never Out" program we are committed to always having more than 1,000 of our most popular parts in stock, or shipping is free.
  • We are committed to supporting your equipment by supplying service parts for a minimum of 10 years from the time we stop manufacturing that equipment.
  • If your dealer doesn't have a part in stock and you need it quickly, we can ship that part to you directly from our distribution center.

Performance Matters
Our distribution center is dedicated to continuously improving performance.

  • We have increased productivity by 38 percent.
  • Receiving lead time (dock to stock) decreased by 75 percent.
  • The outbound shipping error rate was reduced to less than 0.5 percent.
  • We implemented a work place organization program in the warehouse and received recognition across Textron as a benchmark facility for work place
    organization.
  • Process improvement objectives increased key section scores on the Customer Satisfaction Index Survey, including:

- Total experience with parts support.
- Timely delivery of parts orders.
- Accuracy of order fulfillment.

Genuine parts
Jacobsen products are unrivaled in quality, innovation and performance. For more than 86 years, people have come to expect the superior conditions that only Jacobsen products can provide. To achieve those results every day, our products need Jacobsen Genuine Parts. Without them, you won't get the performance you need to succeed.

When it comes to parts, accept no substitutes. Use Jacobsen Genuine Parts every time.

Learn more
Equipment that makes life easier. Go to: jacobsen.com/parts.


Jacobsen HR9016Nothing Else Mows More

Sixteen feet of mowing power cuts a massive 16.5 acres per hour. Although the HR-9016 boasts a huge capacity, it has many features that make it a gentle giant.

Eight Reasons to own your own Jacobsen HR-9016

  • Deluxe adjustable air-ride seat with a tilt steering wheel and servo-controlled hydrostatic pump reduce operator fatigue and provide total operator comfort.
  • 92-inch, 5-spindle front deck and two outside deck winglets pivot up to 20 degrees to reduce scalping on undulating turf.
  • 89-hp Kubota turbo diesel engine provides big power for big workloads.
  • Each spindle blade is powered by a quiet, pressure-balanced hydraulic motor, reducing maintenance and providing more resistance to wear and tear.
  • 16-foot cutting width and up to 8.5 mph mow speed increase productivity up to 14.5 acres per hour.
  • Hydraulic oil cooler slides out quickly and easily for hassle free service.
  • Durable deck mounts flex if an obstruction is hit.
  • Height-of-cut ranges from 1 inch to 5.5 inches.

Learn more: www.jacobsen.com/products/rough_rotary_mowers/hr-9016_turbo/


AR-522AR-522™ Is A Tough Performer

Spyglass Hill Golf Course recently added the AR-522 fine-cut rotary rough mower to its equipment fleet. "The AR-522's new mulching decks are a big improvement," superintendent Bob Yeo says. "In winter we have wind storms that leave a large amount of pine needles. We use the AR-522 to mulch them once they've been blown off the fairways; the mulching capacity of this mower is very useful to us."

For golf course superintendents looking to handle heavy volumes of grass and maintain the finest possible quality-of-cut over difficult terrain, the new AR-522 rotary mower is the answer. No other mower in its class can match the power, the cut or the versatility. Seven features you can't live without:

  • Exclusive three-tiered discharge opening distributes clippings more evenly for a superior after-cut appearance.
  • Revolutionary new TrimTek deck with exclusive downdraft blades keeps clippings suspended longer for exceptional mulching results.
  • Increased deck volume allows the AR-522 to cut in more severe conditions.
  • The AR-522 features best-in-class traction capability with on-demand control from the operator station.
  • The engine offers more horsepower per width-of-cut than any mower in its class. Coupled with the new and improved decks and climbing system, it allows the AR-522 to lead the category in climbing performance.
  • The deck easily converts from discharge to mulch in minutes with a single wrench.
  • 2-post ROPS standard (SAE J1194).

Learn more: www.jacobsen.com/products/rough_rotary_mowers/ar522/

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